FAQ

1. When will my order ship?
Orders are processed within 1–3 business days after payment is confirmed. You’ll get an email with tracking information once your order ships.

2. How long does delivery take?
Delivery times vary depending on the product’s supplier and your location:

• U.S. & Major Regions: 7–15 business days

• Other Countries: 10–20 business days
  Some products may arrive earlier if shipped from a local warehouse.

3. Can I return or exchange an item?
Yes! Returns are accepted within 30 days of delivery, as long as the item is unused, unworn, and in its original packaging.
(Note: Clearance and personalized items are final sale and non-refundable.)

4. Who pays for return shipping?
Customers are responsible for return shipping costs unless the product is defective, damaged, or incorrect.

5. What if my order arrives damaged or incorrect?
Please contact us within 7 days of delivery with your order number and photos, and we’ll make it right with a replacement or refund.

6. Is my payment secure?
Absolutely! We use secure, encrypted payment gateways to protect your personal information.

7. Can I track my order?
Yes! you’ll receive a tracking number by email as soon as your order ships.